Legal

Terms & conditions

Tickets

Tickets are valid only for the date, time and seat shown. Passengers must present a valid ID matching the ticket name.

Changes & refunds

Changes are free up to 24 hours before departure. Cancellations attract a 20% fee. No-shows are non-refundable.

Luggage

One checked bag (max 20 kg) and one carry-on are included. Mash Poa is not liable for cash, jewellery or electronics in checked luggage.

Conduct

Smoking, alcohol and disruptive behaviour are not permitted on board. The company may refuse travel without refund.

Delays

Departure times are indicative. Mash Poa is not liable for delays caused by weather, traffic or circumstances beyond its control.